How do I book an appointment?

Before your appointment

Once you have booked, complete your pre-consultation form so your medical history is ready and your visit is quicker and smoother. New or returning, it only takes a few minutes — and you can sign and add your medical aid card right on your phone.

Complete your pre-consultation form

Book at either practice

The booking links open our appointment diary, which is part of the practice’s own system — so what you book is what we see. Email reaches the practice directly, though phone or WhatsApp will usually get you a faster answer.

What should I say when I book?

The most useful thing you can tell us is what is actually happening — whether there is pain, how long it has been going on, and whether anything has broken or come loose. That determines how much time to set aside.

• In pain, or something has broken — say so, and we will prioritise accordingly.
• A routine check-up and clean — a standard appointment is usually enough.
• A second opinion on treatment you have been offered elsewhere — mention it, and bring any radiographs or a treatment plan if you have them.
• Anxious about dental treatment — tell us when booking rather than on the day.

What happens at a first visit?

A first appointment is usually an examination: a look at the teeth, gums and bite, radiographs where they are needed, and a discussion of what we find.

Where treatment is needed, you should expect to be told what the options are — including the more conservative ones — and what each involves, before anything is agreed.

Medical aid

Bring your medical aid details to your appointment. What your scheme covers depends on your plan and the benefits available to you at the time, so confirm with your own scheme before larger treatment. Ask us if you would like a quote to submit to your scheme first.